SHIPPING &
RETURNS
SHIPPING POLICY
UK
Our default shipping method is with Royal Mail to enable us to safely track your items.
If you would prefer us to use Evri or an InPost locker for example, please let us know!
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You will receive an 'Order Complete' email when your order is ready to ship. We usually send these out on the morning before 9am. If theres any changes to your delivery address or method, please let us know before 5pm.
If we don't hear anything, we will assume that everything is okay with your delivery address and these will be shipped out to you!
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We use branded packaging for our garment orders. If you require discrete packaging or plain-cover shipping - please let us know at the time of placing your order so we can arrange this for you!
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OUTSIDE OF THE UK
If you're overseas and would like to buy our products, please get in touch with us. Shipping costs will depend on your location and address - so please let us know if we can help!
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RETURNS & EXCHANGE POLICY
We offer returns on all of our standard products that are available on our store, if you'd like to exchange for a different size - that's absolutely fine.
As items are made-to-order, we strongly recommend that you've taken your own measurements correctly before placing an order, to avoid returns due to sizing.
We ask that you don't purchase multiple sizes unless both sizes are required. (one is for you, and another is a gift)
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Unfortunately we're unable to offer returns on custom orders and customised products (store products that have customised measurements or have been personalised with initials or names)
As these have been customised just for you, understandably we'd be unable to resell these items.
Custom orders go through a rigorous process in order to get your garment correct before the final product is made.
We are unable to return Custom Orders because of this, not to mention the time & effort that has gone into making your item(s)
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*Unfortunately we don't currently reimburse for costs incurred when shipping items back to us*
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